Important Information about COVID-19

Please be reassured that the safety of our members is our first priority. We are checking updates regarding social gatherings on a daily basis and will at all times adhere to the formal recommendations of the Australian government.
 

Should our live events/retreats continue in the near future, we will be following all of the suggested protocols, including the recommended spacing between guests, supply of hand-washing facilities and hand sanitiser. We ask that individuals who fall into the category of recommended self-isolation do not attend our live events. Should government recommendations change to prohibit social gatherings of small numbers, we will postpone our retreat to a new date.

Retreat Terms & Conditions

Should you change your mind about attending the Retreat, you are entitled to a full deposit refund up to 14 days after the deposit funds have been received into the nominated account. After this date, it will be at the discretion of The Design Coach if a full or part refund is offered (factors taken into consideration include individual extenuating circumstances and proximity of the cancellation date to the event).
 

Retreat guests are strongly advised to purchase travel insurance to cover medical, cancellation and other travel-related occurrences.

TDC reserve the right to postpone the Retreat due to circumstances outside our control (such as a global pandemic, natural disaster, etc). Should the Retreat be postponed, all payments will be transferred to the new Retreat dates. No refunds will be offered unless deemed fair and appropriate. Should the buyer not be able to attend the new dates, they may choose from other events and services offered by The Design Coach.
 

TDC reserves the right to change the Retreat Program at any time.
 

Deposit payments are made through the TDC website via credit or debit card. An invoice for the full Retreat Package will be raised once deposit is accepted.
 

Balance payments are paid via EFT to the nominated TDC bank account as per the Payment Schedule. Full payment must be received prior to the 18th January 2022.
 

Credit card payments can be arranged upon request. A surcharge of 2% will be added to the total amount when using Mastercard or Visa Cards. Amex or Diners will incur a 2.5% merchants service fee. This amount is added to the amount payable.
 

Payment plans for the Retreat Package and the Soma Accommodation Package can be arranged upon request. Failure to make payments may result in interest charges being applied.
 

The Design Coach cannot accept responsibility for attendees late transport arrivals or non-arrivals due to delays. Please note that limited tickets are available due to catering and transport restrictions.
 

Delegates are encouraged to extend their stay either before or after the Retreat to experience the magic of Byron Bay and surrounding areas. All travel and accommodation costs for extended stay are the responsibility of the individual.

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