Win Trust with Clients

OVERVIEW

Have you ever been mid-way through a project and suddenly your clients “go cold” on you? Where previously there was a great working relationship, things become strained and awkward. Chances are that something has happened to cause them to lose trust in you.

Perhaps you find that many of your clients are micro-managing the process, trying to take control and tell you what to do and when to do it. Again, this is a strong indication that the clients don’t trust in you and your process.

Maybe you struggle to get clients over the line on your selections, and they’re constantly seeking different options? This can slow down the project, eat into your profitability and can really suck the life out of you! Once again, you clients’ inability to commit and make decisions is generally driven by a lack of trust and confidence.

How do you avoid these situations, and how do you get things back on track when that trust has been broken?

In this exclusive Workshop at the beautiful Jenny Jones Rugs showroom in Melbourne, TDC Founder Andrew Mitchell will provide some strategies for creating and keeping your clients’ trust, right from the start of the project to the very end.

In this workshop we will cover:

• Setting and managing expectations

• Taking control of the process

• How to get their clients over the line with big purchases

• How operating with transparency can win trust

• Communicating clearly and regularly to avoid the breakdown of trust

Who is this suitable for?

Interior designers, decorators, architects and stylists of all levels of experience.

Inclusions

• Wine, sparkling wine, soft drinks

• Nibbles

• Copy of the Workshop Notes

Price:

$50 per person. Tickets are limited. ​Limited to one ticket per member.

Location:

Please note that this is a live event in Melbourne, Australia

Jenny Jones Rugs - 620 Church Street, Richmond

CANCELLATION POLICY

The Design Coach reserves the right to alter or amend all or any of the arrangements contained within events and classes. No refunds will be offered unless deemed fair and appropriate. Where an event is cancelled, a replacement date may be nominated or the buyer may choose from other services offered by The Design Coach. The Design Coach cannot accept responsibility for attendees late transport arrivals or non-arrivals due to delays.