Learn how to on-board the right clients. Ensure that you nail the first meeting to impress them with more than just your design talent. Learn how to create a rock-solid Scope of Work and access tips for converting more Initial Consultations to full-scale design projects.
Watch the Introduction >
About the Course
The first meeting with a client is incredibly important, for many reasons. Not only is it an opportunity to get to know them and discuss their project, it’s your chance to let them know you mean business.
The only way to do this (and stand out from the pack) is to explain to them, and sell them, on your process.
This meeting is your chance to nail the scope. A Scope of Work is the foundation of everything we do as designers, from the first meeting with the client through to completion of the project. It’s a valuable tool for all parties involved, including the client, your design team and the trades involved.
In this course, you will learn:
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How to “qualify” new leads to make sure they are the right client for you
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How to sell the Initial Consultation to your clients
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What you need to do to be properly prepared for that meeting
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What you need to cover off in that meeting
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How to create a Rock-Solid Scope of Work
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Tips to convert more Initial Consultations into full scope projects
How It Works
The content of our courses is delivered to you as a series of easy to follow, professionally produced videos, supported with downloadable course notes, tools and templates.
Each course is specifically designed to guide you through the information needed to set you up to operate a successful design business, step by step. From the basics to advanced case study examples, we’ve got you covered.
At the completion of each course we provide a PDF download of the content, along with any applicable downloadable tools that are referenced during the class.
Members get 12 months of access to the course to learn at their own pace. Regular support is offered to ensure you get the most out of your learning experience.
What to expect from a
TDC DesignLab Course
Learn at your own pace
Our easy to watch videos are accessible to you 24/7, so you can work your learning into your schedule
Learn from a successful Design Professional
Our course content comes from real world experience spanning a design career of more than 25 years. Founding director Andrew Mitchell is a practicing interior designer, with an extensive portfolio of awarded projects.
Get front row seats
DesignLab courses are presented to you in easy to watch, crystal clear video.
Package Pricing
The more you learn, the more you save
Single Short Course
AU$250
Single Extended Course
AU$550
Full Package (all courses)
Save 20%
TESTIMONIALS
"Thank you so much for your online courses, which I thoroughly enjoyed. Your insights, coaching and encouragement have inspired me and given me new energy for my business.
A long list of superlatives springs to mind when I think of Andrew, The Design Coach. By far the standout word for me is generous. Andrew, no wonder you have done so well in business and will continue to do so.
Your generosity in sharing your knowledge and empowering other designers is so apparent. It's this generosity that makes you so human - a key attribute for a great Interior Designer as ultimately it's all about people in their spaces."
- Caroline, 2021 Course Participant
“I was very impressed with TDC’s DesignLab online course content. It was a great opportunity to learn more about managing and improving my architectural practice.
Andrew’s advice and guidance is so relevant, as it's based on his wisdom as a well-established and experienced designer, backed up with real design scenarios, examples and tools.
I highly recommend the DesignLab obline courses to any designer or architect who is looking to improve how they practice, communicate with clients and deliver their projects. A wonderful and worthwhile experience all round.”
- Michelle Walker, MWA
Who is this suitable for?
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Members of the TDC community
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Interior Designers, Architects, Interior Architects, Interior Decorators and Stylists
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Design professionals who have established business practices and are looking to refine their processes and learn new skills
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New business owners, students and graduates looking to set up solid systems from the outset
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Members of the design community ready to commit to a powerful new way of working!
Frequently Asked Questions
Can I share the content with team members? | The purchase price of the course is for one user only. |
Can I download the videos? | No, the videos need to be watched via the TDC website. |
Do I need internet to watch the videos? | Yes, you will require a strong internet connection to watch the videos. If you are having trouble with the videos running smoothly (if they keep cutting out or buffering) it’s most likely due to poor internet connection. Seek out a more reliable internet connection to ensure better streaming of video content. |
Are there subtitles? | Check your own device settings for subtitles. Our TDC courses don’t yet offer the option of subtitles. |
Are there any tests or assignments? | There’s no homework, tests or assignments! |
When can I get started? | We will send you an invitation to join the course within 24 hours of signing up. |
Can I replay the course once I’ve finished? | You can access the course for 12 months after purchase, and you can replay modules during that time. |
I have paid for the course,
but haven’t received the link to join the course? | If 24 hours have gone by and you haven’t received an email from us, your email junk settings may need tweaking. Add notifications@challenges.wix.com to your safe senders list. |
How do I access the course once I’ve paid? | The course is accessible via The Design Coach website in the Members section.Refer to the initial email that you will receive upon signing up. |
Can I view the course on my mobile? | Yes, you can view the videos on your mobile or tablet. However, we recommend you use a desktop computer to ensure you can view the details of the Case Studies effectively. |
How long is each course? | The courses vary in duration - there is the video watching component, however you can take as long as you like to watch these individual classes within the course. We recommend scheduling time in your calendar, free from distractions, to get the course completed and get the most from your purchase. |
What do I do if I have a question about the content? | We offer supplementary coaching sessions at a discounted rate. These can be purchased after you sign up to the courses. |
How do I watch the content? | You can use any modern web browser on your Mac or PC - Chrome, Safari, Firefox etc. |
Who do I contact if I’m having technical difficulties? | Most problems are fixed with a computer restart or clearing of the browser cache. If problems persist, please contact us at hello@thedesigncoach.com.au and we will be in touch as soon as possible. |
Is there a discount available if I sign up to multiple courses? | Yes you can access a 20% discount when you sign up to all of the courses. If there are multiple team members wanting to access the course content, please contact us at hello@thedesigncoach.com.au to talk about a group discount. |
Is there a time limit to access the course once I’ve completed everything? | You have access to the video content for 12 months from date of purchase. The downloadable course notes will provide a valuable guide ongoingly. |
